A for-profit spinoff of Crisis Text Line uses anonymized data collected by the AI-driven suicide chat service to create and market customer service software (Alexandra S. Levine/Politico)




Alexandra S. Levine / Politico:

A for-profit spinoff of Crisis Text Line uses anonymized data collected by the AI-driven suicide chat service to create and market customer service software  —  Crisis Text Line is one of the world’s most prominent mental health support lines, a tech-driven nonprofit that uses big data …



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